Privacy Policy

Alright, so what do we do with all this info? Here's the rundown:

We'll never sell your personal data to third parties. That's a promise sealed with wax, so to speak.

Yeah, we use cookies - but not the chocolate chip kind (though we do serve those at our banquet hall!).

What cookies do we use?

• Essential Cookies: These keep the site working properly - can't really turn 'em off without breaking things
• Performance Cookies: Help us see which pages are popular and where folks are getting stuck
• Functional Cookies: Remember your preferences so you don't have to keep telling us the same stuff
• Marketing Cookies: Track which ads brought you here (only with your permission)

You can manage cookie preferences in your browser settings, though some features might not work as smoothly if you block everything.

We're pretty protective of your data, but there are a few scenarios where we might need to share it:

• Service Providers: Payment processors, email services, booking platforms - trusted partners who help us run things smoothly (they're bound by strict confidentiality agreements)
• Legal Requirements: If the law says we gotta hand something over, we will - but only what's legally required
• Business Transfers: In the unlikely event we sell the hotel or merge with another company, your info would transfer (but you'd be notified first)
• With Your Consent: Any other sharing would only happen if you've explicitly given us the green light

Again, we're not in the business of selling your data. That's not how we roll.

Security's a big deal for us. We've got multiple layers of protection in place:

Look, no system's 100% foolproof, but we're doing everything humanly possible to keep your information locked up tighter than a medieval treasury.

It's your data, after all. Here's what you can do with it:

Under Canadian privacy laws (PIPEDA) and depending on your location, you might have additional rights. Just reach out to us at reservations@halrionwarspire.info to exercise any of these rights.

We don't keep your data forever - that'd be weird and unnecessary. Here's our general approach:

• Active Guest Records: Kept for the duration of your relationship with us plus 7 years for accounting and legal purposes
• Marketing Data: Retained until you opt-out or after 3 years of inactivity
• Website Analytics: Anonymized and aggregated data kept for up to 26 months
• Legal Documents: As long as required by Canadian law (usually 7 years)

Once data's no longer needed, we securely delete or anonymize it so it can't be traced back to you.

Our website and services aren't directed at kids under 13. We don't knowingly collect personal information from children.

If you're booking for a family stay that includes minors, we'll only collect their info as necessary for the reservation (like number of guests and ages for appropriate room setup). Parents or guardians need to provide consent for any minor's information.

If we discover we've accidentally collected a child's data without proper consent, we'll delete it faster than you can say "drawbridge."

We're based in beautiful Victoria, British Columbia, Canada. If you're visiting from outside Canada, your information will be transferred to and processed in Canada, where our servers and operations are located.

Canada has strong privacy protections under PIPEDA (Personal Information Protection and Electronic Documents Act), and we comply with applicable international data transfer regulations.

By using our services, you're consenting to this transfer. If you've got concerns about this, feel free to reach out and we'll walk you through the specifics.

Things change, technology evolves, and sometimes we need to update this policy to reflect that. When we do make changes, we'll:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website
• Notify you via email if the changes are significant (like, really significant)

We encourage you to check back here occasionally, especially if it's been a while since your last visit. Though honestly, we get it - reading privacy policies isn't exactly thrilling entertainment.